杨振纲 谢小丹 黄光辉

摘 要：烟叶收购站是从事烟叶生产、收购的最基层单位，承担着落实烟叶生产计划、组织和指导烟农、做好烟叶收购等具体工作，是烟叶政策的直接执行者，在烟叶经营管理方面发挥着基础性作用，加强烟叶收购站管理对推动烟叶高质量发展具有重要意义。对如何进行烟叶收购站对标管理进行了探讨，从计划管理、成本管理、效率管理、质量管理、服务管理5个方面设计了对标指标体系，提出了分类对标、分析通报、指标改善的对标模式，并对推进对标工作提出建议，为开展烟叶收购站对标管理提供了参考。

关键词：烟草;烟叶收购站;对标管理;指标体系

中图分类号：S572 文献标志码：A 文章编号：0253-2301（2020）05-0057-05

Abstract： The tobacco leaf purchasing stations were the most basic units engaged in the tobacco leaf production and purchasing， which were responsible for implementing the plans of tobacco production， organizing and guiding the tobacco farmers， and completing the tobacco leaf purchasing. They were the direct executors of tobacco leaf policies and played a fundamental role in the tobacco management. Therefore， it was of great significance to strengthen the management of tobacco leaf purchasing stations to promote the high-quality development of tobacco leaves. How to carry on the benchmarking management of tobacco leaf purchasing stations was discussed in this paper. The index system of benchmarking was designed from the five aspects of plan management， cost management， efficiency management， quality management and service management， and the modes of benchmarking were proposed including classification benchmarking， analysis and notification， and index improvement. Last， the countermeasures for promoting the benchmarking were put forward， which provided references for developing the benchmarking management of tobacco leaf purchasing stations.

Key words： Tobacco; Tobacco leaf purchasing station; Benchmarking management; Index system

烟叶是烟草行业的基础，烟叶收购站（以下简称烟站）是烟叶工作的最基层单位，是烟草行业管理体系的“神经末梢”，是烟叶原料保障工作的具体承担者。重视和加强烟草站建设和管理对促进烤烟可持续发展具有重要的现实意义[1]。对标管理是指企业以行业内或行业外的一流企业作为标杆，从各个方面与标杆企业进行比較、分析、判断，不断追求优秀业绩的良性循环过程。当前，烟草商业企业对标管理研究对象多以县级分公司以上单位为主，但鲜见对标管理体系在烟站的运用研究。近年来，在全国烟叶严控规模、高质量发展的背景下，对烟区的烟站管理提出了新的要求，因此如何提高烟站管理水平，是新时代烟叶工作要积极应对的重要课题。……