宋新平 李慧 熊强 刘桂锋

摘 要：[目的/意义]随着大数据时代的到来，企业竞争情报人员胜任特征发生了重大变化。[方法/过程]基于文献研究，参照经典胜任力模型，辅以行为事件访谈法、专家咨询法，构建了认知能力、专业技能、管理能力、心理特质、人际网络5个维度。在深入分析大数据下胜任特征新变化的基础上拟定20项胜任特征。然后运用因子分析法验证了模型的有效性，并通过招聘及培训内容分析验证了模型的科学性。[结果/结论]本模型具有一定的理论价值和实践意义，可作为竞争情报人员选拔与培训的参考依据。

关键词：大数据;企业竞争情报人员;胜任力模型;实证研究

DOI：10.3969/j.issn.1008-0821.2020.05.011

〔中图分类号〕G250.255 〔文献标识码〕A 〔文章編号〕1008-0821（2020）05-0088-08

Research on Competency Model of Enterprise Competitive

Intelligence Staff in the Big Data Environment

Song Xinping1 Li Hui1 Xiong Qiang1 Liu Guifeng2

（1.School of Management，Jiangsu University，Zhenjiang 212013，China;

2.Institute of Science and Technology Information，Jiangsu University，Zhenjiang 212013，China）

Abstract：[Purpose/Significance]With the advent of the era of big data，the competency characteristics of enterprise competitive intelligence staff have undergone major changes.[Method/Process]Based on literature research，referred to the classic competency model，supplemented by behavioral event interview method and expert consultation method，the five dimensions of cognitive ability，professional skills，management ability，psychological traits and interpersonal network are constructed.Based on the in-depth analysis of new changes in competency characteristics in the big data environment，drafted 20 competency features.Then the factor analysis method was used to verify the validity of the model，and the scientific nature of the model was verified through the recruitment and training content analysis.[Result/Conclusion]This model had certain theoretical value and practical significance，and could be used as a reference for the selection and training of competitive intelligence staff.

Key words：big data;enterprise competitive intelligence staff;competency model;empirical research

大数据时代于企业竞争情报人员而言既是机遇亦是挑战。一方面，信息由“贫瘠”走向“富有”，拥有海量数据可供挖掘情报;另一方面，情报工作者却又难以从海量信息沼泽中筛选出价值密度高的信息。现实中，既精通情报学理论又熟练运用大数据技术、且经验丰富的复合型情报人才严重匮乏，限制了情报工作的开展和企业竞争力的提升[1]。因此，探究大数据下企业竞争情报人员胜任力是一个新的亟需解决的问题。

现有研究集中在以下方面：1）传统环境下，已有文献研究了竞争情报人员胜任力模型。吴晓伟等从人员角色的角度提出情报人员应配备的知识、技能和能力[2]。戴侣红等在企业竞争情报实践中提出情报人员应具备知识能力、思维能力、信息能力、沟通能力[3]。……