鞠　惠，王　茜



建立在信息化平台上的疗养院绩效管理

鞠惠，王茜＊

［摘要］绩效管理是疗养院管理的重要方法，是科学管理的工具，目的是通过改善员工的组织行为、充分发挥员工的积极性和潜在动力、全面提升疗养院的运行效率和服务水平的有效手段。“加强绩效考核，做到多劳多得，优劳优得，重点提高一线科室护士、医师的收入”是国务院确立的医院改革的重点工作。疗养院作为医疗服务行业的一分子，建立完善、可行、便于操作的绩效考核方法来评定和测量员工的工作行为与工作效果十分必要。随着科技的不断发展进步，信息化、智能化已经成为社会发展水平的重要标志，作为为离退休老干部提供疗养服务的疗养院，如何借助于现代信息技术，进一步完善医护人员绩效考核体系，已经成为面临的现实课题。

［关键词］绩效管理；信息系统；方法

［作者单位］266071山东青岛，济南军区青岛第一疗养院第一疗养区医务处（鞠惠）；250031山东济南，济南军区总医院医学科技情报研究中心（王茜）

The performance management of sanatorium established on the information platform

JV Hui①，WANG Qian.①The Qingdao First Sanatorium of Jinan Military Region，Qingdao，Shandong 266071，China

［Abstract］Performance management is an important method of sanatorium management，as well as a tool of scientific management.The aims of performance management are sufficiently developing the activeness and potential ability of the staff and enhancing the operation efficiency and servicing level of sanatorium by improving employees organizational behavior."strengthening performance evaluation，getting more pay by doing more work，being paied by doing excellent work，emphasizing on improving the income of first-tier department nurses and doctors" is the key work of hospital reform which the State Council established.As sanatorium is one part of the medical service industry，it's necessary to set up perfect，feasible and easy operated performance appraisal method to evaluate and measure the work behavior and effect of our employees.With the continuous development and progress of science and technology，informatization and intelligentization have become an important sign of the level of social development.As a sanatorium for retired cadres' health services，how to use modern information technology to further improving the staff performance appraisal system has become an issue which we're faced with.

［Key words］Performance management；Information system；Methods

绩效管理是疗养院管理的重要内容，目的是通过改善员工的组织行为、充分发挥员工的积极性和潜在能力、全面提升疗养院的运行效率和服务水平。“加强绩效考核，做到多劳多得，优劳优得，重点提高一线科室护士、医师的收入”是国务院确立的医院改革的重点工作。疗养院作为医疗服务行业的组成部分，建立完善、可行、便于操作的绩效考核方法，评定和测量员工的工作行为与工作效果十分必要。……