廖绮霞,　张源,　邱育纯,　吴洋,　赖永洪



医院组织文化特征的实证研究

廖绮霞1,张源2,邱育纯1,吴洋1,赖永洪1

【摘要】目的基于Denison组织文化模型及量表，分析所研究医院的组织文化特征。方法采用Cronbach’s Alpha信度检验、KMO检验、Bartlett’s检验、均数分析以及单因素方差分析进行研究。结果A医院与C3医院在参与性、一致性、适应性与使命4个特质上具有明显的优势文化，C1医院在参与性、一致性、适应性与使命4个特质上具有明显的弱势文化，C2医院在适应性与使命2个特质上具有明显的弱势文化，D1医院在参与性与一致性2个特质上具有明显的弱势文化，B医院没有明显的优势文化和弱势文化。 结论应推进人文素养培训，实施品牌文化策略，开展医学伦理查房，加强制度文化建设。

【关键词】组织文化； 医院文化； 文化特征

Empirical Study on Organizational Culture Characteristics of the Hospitals

LIAO Qixia, ZHANG Yuan, LAI Yonghong, et al.TheThirdAffiliatedHospitalofGuangzhouMedicalUniversity,Guangzhou, 510150,China

【Abstract】ObjectivesTo analyze the organizational cultural characteristics of the hospitals based on the Denison model and scale of organizational culture. MethodsThe methods of Cronbach 's Alpha reliability test, KMO test, Bartlett’s test, mean analysis and of one-way anova analysis were used to carry out the analysis. ResultsHospital A and hospital C3 had obvious advantages in traits of involvement, consistency, adaptability and mission. Hospital C1 had obvious weakness in traits of involvement, consistency, adaptability and mission. Hospital C2 had obvious weakness in traits of adaptability and mission. Hospital D1 had obvious weakness in traits of involvement and consistency. Hospital B had no obvious dominant culture and weak culture. Conclusions The hospitals should strengthen organizational culture by pursuing humanistic quality training, implementing strategy of brand culture, carrying out medical ethics rounds, and strengthening system culture construction.

【Key words】 Organizational culture;Hospital culture;Cultural characteristics

Denison组织文化模型是组织文化诊断的有利工具。通过文化测评，能帮助组织有效地了解自身的文化状况，找出当前文化建设的薄弱点，科学地确定组织文化发展的目标，确定实施计划与步骤，提高文化建设的能力[1]。

1对象与方法

1.1调查对象

本研究在广州地区的三甲医院中，通过随机抽样的方法，选择A、B、C1、C2、C3等广州地区7家医院员工作为调查对象，从中抽取各医院医生、护士、医技人员、管理人员与后勤保障人员开展调查。本调查中每所医院发放问卷101份，共发放问卷707份，回收有效问卷685份，回收率为96.9%。

1.2调查内容

运用Denison组织文化模型及量表，从适应性、使命、一致性和参与性4个方面的文化特征……