技术支配理论及其在信息系统研究中的应用与展望
2020-06-01杨雨娇颜祥林袁勤俭
杨雨娇 颜祥林 袁勤俭


摘 要:[目的/意义]为了帮助学界准确把握技术支配理论及其应用现状,将其更好地应用于研究信息系统中的技术依赖问题。[方法/过程]在简要介绍技术支配理论的起源及其发展之后,本文以应用技术支配理论的信息系统领域文献为基础,分析了其在信息系统研究中的应用现状。[结果/结论]技术支配理论在信息系统研究中的应用主要集中在3个方面:信息系统设计方面的技术依赖研究、信息系统使用过程中的技术依赖研究、用户长期使用信息技术的风险研究;同时发现当前文献中存在“研究所关注的信息系统功能相对单一”“研究领域局限在学习、工作方面的技术依赖”“缺乏纵向实证研究以分析信息技术长期使用的影响”等问题,因此未来可以研究诸如自动填充等其他功能设置对技术依赖的影响,并将研究领域从学习、工作拓展到生活、娱乐的技术依赖,同时可以收集面板数据研究信息技术对决策者、决策效果的动态影响。
关键词:技术支配理论;技术依赖;信息系统
Abstract:[Purpose/Significance]The purpose of this study is to help academics accurately understand theory of technology dominance and its application status,in the meantime,to better apply this theory to the studies of technology dependence in information system.[Method/Process]After introducing the origin and development of this theory in brief,this paper analyzed the application status of this theory in information system research,based on the studies of this theory in the field of information system.[Result/Conclusion]The results showed that the application of this theory in information system research mainly included three aspects:technology dependence research in terms of information system design,technology dependence research in the process of using information system,studying the risk of long-term use of information technology.In addition,it is found that existing studies remained some limitations,such as“the kind of information system functions which most studies focus are relatively single”,“technology dependence studies are limited in the context of study and work”and“there is few longitudinal empirical research to analyze the influence of long-term use of information technology”.Therefore,future research can study the influence of other functions on technology dependence such as automatic filling,expand context of technology dependence studies from study and work to life and entertainment,and collect panel data to study the dynamic influence of information technology on decision maker and decision making.
Key words:theory of technology dominance;technology dependence;information system
1998年,Arnold V等[1]通过对决策辅助相关文献的演绎分析,提出了技术支配理论(Theory of Technology Dominance,以下简称“TTD”)。TTD的核心思想是,决策者在使用智能决策辅助工具时,可能会倾向于依赖技术工具提供的建议,而非自主判断。
自理论提出后,已有学者将TTD应用于研究信息系统中的技术依赖问题。为了帮助学界了解TTD的研究进展,Triki A等详细阐述TTD基本内容的同时,对其理论的发展进行综述,并在TTD的基础上结合其他决策辅助研究成果,提出了TTD优化模型[2]。……
