赵艳华郑州大学第四附属医院消毒供应中心，河南郑州450000

护理质量控制责任制对消毒供应中心腔镜器械供应质量的影响分析

赵艳华
郑州大学第四附属医院消毒供应中心，河南郑州450000

目的分析护理质量控制责任制对消毒供应中心腔镜器械供应质量的影响。方法选取该院消毒供应中心2013 年1月—2014年1月的135件腔镜器械作为对照组，实施常规消毒模式，选取该院消毒供应中心2014年3月—2015 年3月的135件腔镜器械作为观察组，实施护理质量控制责任制模式，比较两组腔镜器械供应质量。结果观察组腔镜器械感染率低于对照组，差异有统计学意义（P＜0.05）。观察组包装、洗涤、无菌物品发放合格率均高于对照组，差异有统计学意义（P＜0.05）。观察组无菌物品及时供应、无菌器械质量、服务态度、有效沟通满意度均高于对照组，差异有统计学意义（P＜0.05）。结论护理质量控制责任制明显改善腔镜器械的供应质量，提高科室人员满意度。

护理质量控制责任制；消毒供应中心；腔镜器械；供应质量

［Abstract］Objective To analyze the effect of nursing quality control responsibility system on the laparoscopic apparatus supply quality in the sterilization and supply center.M ethods 135 laparoscopic apparatuses in the sterilization and supply center of our hospital from January 2013 to January 2014 were selected as the control group，and implemented routine disinfection mode，135 laparoscopic apparatuses in the sterilization and supply center of our hospital from March 2014 to March 2015 were selected as the observation group，and implemented nursing quality control responsibility mode，and the laparoscopic apparatus supply quality was compared between the two groups.Results The infection rate of laparoscopic apparatus in the observation group was lower than that in the control group and the difference had statistical significance，P＜0.05，the qualified rates of package，washing and aseptic material distribution in the observation group were lower than those in the control group，and the differences had statistical significance，P＜0.05，the timely supply of aseptic materials，aseptic apparatus quality，service attitude and effective communication satisfactory degree in the observation group were higher than those in the control group，and the differences had statistical significance，P＜0.05.Conclusion The nursing quality control responsibility system can obviously improve the supply quality of laparoscopic apparatuses and improve the satisfactory degree of office staff.

［Key words］Nursing quality control responsibility system；Sterilization and supply center；Laparoscopic apparatus；Supply quality

消毒供应中心是院内重要的职能科室，提供给各科室用具，消毒供应中心的工作质量直接关系到感染率等重要指标，因此消毒供应中心的管理十分重要［1］。有效的消毒供应中心管理方法应保证效率，同时提高质量，依靠常规管理方法很难令人满意，因此需要改进管理方法，进行创新。该研究采取的护理质量控制责任制是一种先进的管理方法，通过合理的责任分配，有力度的监督以及高效的流程，实现改进质量的目的，现报道如下。……