李秉冠

[摘    要]基于当前用电检查管理中所存在的不足，提出相应的解决措施，对于促进供电企业健康发展将有着积极的意义。研究发现，解析其中所存在的不足需回答两个问题，即“是否改进了客户关系”、“是否实现了降能增效的目标”。用电检查管理模式可沿着三个方面来展开构建，其保障措施分别为：在用电检查管理中构建激励机制、在用电检查管理中优化考核体系、在用电检查管理中完备档案管理、在用电检查管理中搭建学习平台。

[关键词]供电企业;用电检查;管理模式;保障措施

[中图分类号]TM611;F426.61 [文献标志码]A [文章编号]2095–6487（2021）05–0–03

Probe into the Management Mode and Measures of Power Supply

Enterprise's Power Consumption Inspection

Li Bing-guan

[Abstract]Based on the current shortcomings of electricity inspection and management， corresponding solutions are proposed， which will have a positive significance for promoting the healthy development of power supply enterprises. The study found that to analyze the shortcomings， two questions need to be answered， that is， "whether the customer relationship is improved" and "whether the goal of reducing energy consumption and increasing efficiency has been achieved". The electricity consumption inspection management model can be constructed along three aspects. Its safeguard measures are： constructing an incentive mechanism in the electricity inspection management， optimizing the assessment system in the electricity inspection management， and completing file management in the electricity inspection management.  Build a learning platform in the electricity inspection management.

[Keywords]power supply enterprise; electricity consumption inspection; management mode; safeguard measures

加强供电企业用电检查管理，不仅能提升电力服务质量，还能为增加经济效益提供帮助。在电力销售端市场化改革的今天，提升电力服务质量能够改进客户关系管理，增加经济效益则能实现企业降能增效的发展目标。可见，基于当前用电检查管理中所存在的不足，提出相应的解决措施，对于促进供电企业健康发展将有着积极的意义。解析其中所存在的不足需回答两个问题，即“是否改進了客户关系”、“是否实现了降能增效的目标”。由于电力客户的类别较为宽泛，为了行文具体，本文选择企业客户为考察对象。降能增效直接关系到企业盈利能力的实现程度，所以“降低”应以节约电力基建投入、规避无效电力损耗为目的，以“电力产出一定，投入最小化”为原则，增加企业的经济效益。

1 相关研究述评

1.1 相关研究概述