共享经济下基于消费者行为决策视角的消费者参与协同消费意愿研究
2021-03-02周鹏程
周鹏程



【摘 要】论文基于消费者行为决策视角开展调查研究,分析消费者参与协同消费的意愿及相关影响因素。结果表明,消费者普遍看好协同消费模式的发展前景,对该模式的接受意愿较高。感知易用性、感知经济性、感知愉悦性是影响协同消费接受意愿的驱动因素,而感知风险能够消极影响消费者对协同消费模式的接受意愿。其中,担心个人信息泄露的隐私风险影响最大,而与支付相关的财务风险的影响相对较低。
【Abstract】The paper conducts investigation and research based on the perspective of consumers' behavior decision making. This paper analyzes the willingness of consumers to participate in collaborative consumption and related influencing factors. The results show that consumers are generally optimistic about the development prospect of collaborative consumption mode, and have a high willingness to accept this mode. Perceived usability, perceived affordability, and perceived pleasure are the driving factors that influence the willingness to accept collaborative consumption, while perceived risk can negatively affect consumers' willingness to accept collaborative consumption. Among them, the privacy risk of worrying about personal information leakage has the greatest influence, while the financial risk related to payment has relatively low influence.
【关键词】消费者行为决策;协同消费;接受意愿;影响因素
【Keywords】consumers' behavior decision making; collaborative consumption; willingness to accept; influencing factors
【中图分类号】F126.1;F724.6 【文献标志码】A 【文章编号】1673-1069(2021)01-0033-03
1 引言
党的十八届五中全会于2015年10月召开,在会议公报以及“十三五”规划建议中共享经济首次被列入了国家发展战略中,其成为下阶段我国经济发展的重要模式之一[1]。在随后发表的党的十九大报告中共享經济再次被突出强调,即报告中指出“在中高端消费、创新引领、绿色低碳、共享经济、现代供应链、人力资本服务等领域培育新增长点、形成新动能”[2]。当前,共享经济已被列入新经济形态中。根据最新发布的《中国共享经济发展年度报告(2020)》内容显示,2020年共享经济发展迅速,交易额已突破32828亿元,较2019年增长11.6%。中国共享经济已步入快速发展期。
2 协同消费的概念及影响因素
2.1 协同消费的概念
协同消费最关键的内涵就是共享。基于互联网的快速发展,它为人们的生活带来了诸多的便利,即借助于互联网,陌生人之间可以相互交换消费需求,供求相近的双方可以由此达成协同消费关系。……
