刘欢+刘星

摘 要 目的：探讨微信平台妇幼保健模式提高孕产妇满意度的应用效果。方法：将2016年2月至2017年2月来我院进行孕期检查的50例愿意参加微信平台妇幼保健模式研究的孕妇纳入观察组，平均年龄为（27.62±6.35）岁，平均孕（39.77±2.12）周；选择同期接受常规妇幼保健服务的50例孕妇纳入对照组，平均年龄为（27.60±6.29）岁，平均孕（39.73±2.08）周。比较两组孕妇健康知识知晓情况、孕产妇健康行为方式及满意度情况。结果：观察组的孕产妇各项健康知识知晓提高水平均明显高于对照组（P<0.05）；观察组的孕产妇定期产检率、自然分娩率、母乳喂养率和新生儿护理技能掌握率均明显高于对照组（P<0.05）；观察组的孕产妇对服务满意度明显高于对照组（P<0.05）。结论：微信平台妇幼保健模式能够有效提高孕产妇健康知识知晓率、改善孕产妇健康行为方式，提高服务满意度。

关键词 孕产妇；微信平台妇幼保健模式；满意度

中图分类号：R193 文献标志码：A 文章编号：1006-1533（2018）02-0054-03

Influence of WeChat platform maternal and child health care mode on maternal satisfaction

LIU Huan， LIU Xing

（Maternal and Child Health Care Hospital of Pingxiang， Pingxiang 337000， Jiangxi Province， China）

ABSTRACT Objective： To explore the application effect of WeChat platform maternal and child health care mode to improve maternal satisfaction. Methods： From February 2016 to February 2017， 50 pregnant women who came to our hospital for pregnancy examination and were willing to participate in the WeChat platform maternal and child health care mode were included in the observation group， their mean age was （27.62±6.35） years， and the average pregnancy was （39.77±2.12） weeks. Over the same period 50 pregnant women who received routine maternal and child health care services were enrolled in the control group， the mean age was （27.60±6.29） years， and the average pregnancy was （39.73±2.08） weeks. The awareness of health knowledge， health behaviors and satisfaction of pregnant women were compared between the two groups. Results： The awareness rate of all maternal health knowledge in the observation group was significantly higher than that in the control group（P<0.05）. The rates of regular prenatal examination， natural childbirth， breastfeeding and mastery of neonatal nursing skills in the observation group were significantly higher than those in the control group（P<0.05）. The service satisfaction of the pregnant women in the observation group was significantly higher than that in the control group（P<0.05）. Conclusion： WeChat platform maternal and child health care mode can effectively improve the awareness rate of the maternal health knowledge， health behavior and service satisfaction of pregnant women.

KEY WORDS pregnant woman；WeChat platform； maternal and child health care mode； satisfaction

隨着互联网技术的不断更新，传统的妇幼保健模式已经无法满足社会需求，新型妇幼保健模式的开发已经成为了临床研究的热点[1]。微信是一种普及度较高的即时通讯软件，以微信为平台构建妇幼保健新模式符合妇幼保健工作的理念，顺应当前形式需求[2-3]。本文旨在分析微信平台妇幼保健模式对孕产妇满意度的影响，为优化妇幼保健工作策略提供参考依据。endprint

1 资料与方法

1.1 一般资料

将2016年2月至2017年2月来我院进行孕期检查的50例愿意参加微信平台妇幼保健模式的孕产妇纳入观察组，选择同期接受常规妇幼保健服务的50例孕产妇纳入对照组。

在观察组中，初产妇38例、经产妇12例，年龄为20～40岁，平均年龄为（27.62±6.35）岁，孕周为36～42周，平均孕（39.77±2.12）周；对照组初产妇37例、经产妇13例，年龄为20～40岁，平均年龄为（27.60±6.29）岁，孕周为36～42周，平均孕（39.73±2.08）周。两组孕妇的产妇类型、年龄、孕周、文化程度等资料的差异无统计学意义（P>0.05）。