■宋毓 金荣 许斌 朱韫琦 万少华 杨汪伟力

基于模块化理论的上海辅助器具服务信息综合平台建设实践*

随着互联网技术的发展，残疾人辅助器具信息化服务成为未来发展方向。基于模块化理论，上海建立了辅助器具服务信息综合平台，开发了基础数据平台、辅助器具3D展示平台、辅助器具申请平台、APP辅助器具申请评估系统、康复机构辅助器具申请系统、辅助器具租赁系统、供应商管理平台、辅助器具电商平台、残疾人数据分析平台及政策文件管理平台等10大残疾人辅助器具服务模块，实现了“互联网+残疾人辅助器具服务”的新模式。该平台的建立创新了辅具申请流程，使残疾人足不出户可以体验和申领辅具，实现了适配评估全程信息化，对国内残疾人辅助器具服务工作发展起到了示范和引领作用。

残疾人；辅助器具；模块化理论；服务信息平台

【Abstract】With the development of internet technology，the informationalized service of assistive device for the disabled will become a trend of development.Based on modularity theory，Shanghai has established Comprehensive Information Platform of Assistive Devices by developing over 10 service modules of assistive devices for the disabled such as platform of basic information，platform of 3-dimenstion display of assistive devices，platform of appliance of assistive devices，appliance and assessment system on App，appliance system for assistive devices specially for rehabilitation institutions，net-rent system of assistive device，online supplier management platform，e-commerce platform of assistive device，data analysis platform for the disabled and policy document management platform.By integrating with all these platforms，Shanghai has constructed a new model of “Internet plus” service of assistive device for the disabled，innovating the application procedures，with the disabled applying and experiencing services at home.Also，the new model has informationalized the evaluation process and played a leading role in assistive device service for the disabled.

【Key words】The disabled； Assistive device； Modularity theory； Service and information platform

前言

我国有8502万残疾人，逾1/3有辅助器具需求，但目前辅助器具适配存在产品展示场地受限、配送周期长、填报纸质材料多、专业性不强及政策宣传不到位等服务瓶颈，使辅助器具推广和适配服务工作与广大残疾人的需求存在很大差距［1］。互联网技术的发展，计算机与智能移动终端的普及，使残疾人获得便捷的辅助器具信息化服务成为可能。为贯彻落实国务院《关于加快推进残疾人小康进程的意见》、《关于加快辅助器具业发展的若干意见》精神，进一步做好辅助器具推广和服务工作……