杨军

摘 要：图书排架中严重的乱架和拒借现象，是开架图书排架和服务管理中的难题与顽疾。笔者认为开架图书乱架的根源在于，索书号取号的查号制，号码长、复杂而不连贯、表意不直观，使读者利用索书号上架图书困难，因此造成图书排架中严重的错架乱架。但索书号排架对同学科图书的聚类作用不可替代。本文提出入馆图书数年集中分段排架，使馆藏图书绝大部分的架位固定，而近年新书的架位能大致确定，从而实现以分类号为基础的索书号确定的图书架位可以外化为读者容易理解和运用的排架号，使读者能全面自主的在架提取指定性图书，并快捷正确的上架图书。从读者自主上架图书的源头根本上解决开架图书乱架严重的问题。

关键词：开架图书；段代排架；乱架；架位固定；索书号；排架号

Abstract： The phenonmenon of serious shelf disorder and lending refusal is a tough issue in open-shelf arrangement， service and management. The authors of this paper believe that the root cause of shelf disorder lies in the constitution of call numbers which features long， complicated， inconsequent and not intuitive so that difficult for readers to understand and shelve books by referring to them. However， shelving by call numbers plays an irreplaceable role in the assemblage of books from a same subject. In this paper， segmented shelving is proposed， which means to shelve books of several years collectively in a segment， so that most of the books in a library can have fixed shelves， while the books of recent years can be approximately fixed， in this way， the shelf positions determined by the call numbers which are based upon classification numbers are externalized into shelf numbers which are easier for readers to understand so that readers can take the intended book from the shelf and then positively and quickly shelve the book correctly.

Keywords： open-shelf books， segmented shelving， shelf disorder， fixed shelf， call number， shelf number

圖书开架服务已成为我国图书馆界普遍采取的借阅服务方式，不少图书馆已开始实行读者自助借还等服务形式。但图书开架借阅的服务环境下，读者在书架上自主取放图书，造成图书架位错乱现象严重的问题并没有得到根本解决。尽管不少图书馆或要求读者严格使用代书板，或告知读者，若不能放回原架位的图书，请放在书框里，由管理员清理上架。但开架图书依然存在由图书架位错乱造成的严重死书现象与图书的高拒借率现象，从而极大的制约了读者的全面自主，也严重影响图书开架服务的良性运转与服务质量，影响开架图书服务深化发展的效果。……