李奕　刘亚茹

[摘要]目的 研究全程优质护理对胆结石术后出院患者心理健康和护理满意度的影响。方法 选取我院2016年12月～2017年6月收治的120例胆结石患者，采用随机数字法分为对照组和观察组，每组各60例。对照组给予常规护理，观察组给予全程优质护理。护理干预后，对比患者出院后心理健康与护理满意度。结果 观察组焦虑、抑郁评分分别低于对照组；观察组护理总满意度高于对照组，差异均有统计学意义（P<0.05）。结论 全程优质护理对胆结石术后出院患者有重要意义，能有效改善患者焦虑、抑郁负性心理，并提高护理满意度，促进护患关系和谐发展，值得临床推广。

[关键词]全程优质护理；胆结石；焦虑抑郁；护理满意度

[中图分类号] R473.6 [文献标识码] A [文章编号] 1674-4721（2018）7（b）-0195-03

[Abstract]Objective To study the quality of care throughout the discharge of gallstone patients after mental health and satisfaction with nursing. Methods A total of 120 patients with gallstones treated in our hospital from December 2016 to June 2017 were randomly divided into control group and observation group，60 cases in each group. The control group was given routine care， and the observation group was given full quality care. After nursing intervention， the patients′mental health and satisfaction after discharge were compared. Results The scores of anxiety and depression in the observation group were lower than those in the control group respectively. The total nursing satisfaction of the observation group was higher than that of the control group， the differences were statistically significant （P<0.05）. Conclusion The whole process of high quality nursing is of great significance to discharged patients after gallstone surgery， which can effectively improve patients′anxiety and depression negative psychology， improve nursing satisfaction and promote the harmonious development of nurse-patient relationship， which is worthy of clinical promotion.

[Key words] The whole process of quality care； Gallstones； Depression anxiety； Nursing satisfaction

膽结石是临床中一种常见疾病，是指机体胆管系统内出现结石，但结石嵌顿在胆囊颈部或胆囊管后，便会诱使感染发生，导致胆囊急性炎症。机体患病初期临床症状并不明显，随着结石体积不断增大，便会产生严重疼痛，对其正常工作及生活造成严重影响[1-2]。因此，必须给予其合适且有效的治疗，临床多以治疗干预来提高治疗效果。相关临床指出[3-4]，在胆结石患者治疗中给予全程优质护理能够有效改善其术后心理健康水平，并提高护理满意度。本研究选取120例结石患者作为研究对象，分别给予常规护理及全程优质护理，现报道如下。

1资料与方法

1.1一般资料

选取我院2016年12月～2017年6月收治的120例胆结石患者，采用随机数字法分为对照组和观察组，每组各60例。两组患者经临床诊断[5]被确诊为胆结石，无严重心、肾、肺等器官疾病。本研究经医院医学伦理委员会审核批准，全部患者自愿参与，并签署知情同意书。……