摘 要：华东理工大学社会与公共管理学院，自开展本科生全程导师制已经五年时间了，全程导师制度的推进，需要学院各系，学院的学工系统以及教务部门的合力才能高效的发挥其作用，学院的教务部门是一个服务于学院，服务于学生，服务于导师的部门，它是学院实施教学管理的重要环节，学生思政建设的有力助手，起着上传下达、 联系疏导的纽带作用，它是导师与学生沟通的重要渠道，本文就现阶段开展全程导师制以来对于我院教务管理体制建设的推进，对教务工作的影响和意义做简要的分析探索。

关键字：全程导师制；服务意识；弹性教务管理；管理平台

The impacts and significance on how did the full-time tutorial system for undergraduates impel the educational administration

The social and public administration school of ECUST， has been established the full-time tutorial system for undergraduates for five years. To impel the system， it requires contribution of every department of school， the lecturer as well as the department of educational administration， combining actions indeed to bring into fullplay. The educational administration department as a department that service the school， the students， and also service the lecturer. It is the very important and furthersome segment of implementing educational management and psychological and political education， it plays a key effect on not only transmit information， but also on building the communication channels between lecturer and students. This essay is going to analyze impacts and significance on how did the full-time tutorial system for undergraduates impel the educational administration.

Key words：full-time tutorial system for undergraduates， service awareness， educational administration elasticity， management platform.

1 教务部门在全程导师制实施过程中对学生日常管理的服务意识转变

1.1 转监督功能为激励和服务意识

以往的教务工作角色是监督为主，大学是一个让学生从学校到社会转型的场所，大学的教育方法和教育体制是完全不同于中小学的，教务部门应该改变高中应试教育的那种填鸭式，监督式的工作态度，帮助和激励学生确立为什么学习，学什么，怎么学，帮助学生正确认识学习重要性，协助导师帮助学生改进学习方法，变被动学习为主动学习，增强服务意识耐心回答学生和导师在学分制，学籍管理等问题，分析学生在大类、专业、实践等不同类型课程的学习情况，因材施教，培养学生的学习热情。认真帮助学生学习各项管理条例，了解培养方案的内容，帮助学生规划四年的学习进度，配合导师在日常学籍方面对新生的指导。……