Rebecca Meiser

馬拉在帮父母预约）冠肺炎疫苗时发现她很难在线上预约到疫苗，因此她也想到其 他人预约疫苗时会有多困难，由此她想到用自己的方式去帮助大家预约疫苗……

Marty Verel， a 59-year-old kidney （肾） transplant recipient in Ohio， should have been near the top of the list to receive a COVID-19 vaccine. Yet like millions of others， he wasn't having any luck scheduling an appointment. Marty and his wife， Nancy Verel， would sit with computers on their laps trying for hours to book an appointment on different sites， all of which were slow and difficult. “I felt hopeless，"Nancy said.

Then Nancy heard about Marla Zwinggi， a 40-year-old mom of three from a Cleveland suburb who was spending up to ten hours a day online trying to secure （获得）appointments for vulnerable individuals. So Nancy messaged Zwinggi on Facebook： Can you help？ Twenty- five minutes later， Zwinggi responded by asking for Marty's legal name， date of birth， and other information. Nine minutes after that， Zwinggi reported back一Marty had an appointment to get the vaccine.

Zwinggi's vaccine hunting started on Feb?ruary 1， when she learned that her parents一her 30

father has leukemia （白血病）and her mother is a cancer survivor with a heart condition一were unable to get appointments themselves. She hated that they had to wait. Clicking around on vaccine registration sites， Zwinggi， who has helped her husband develop websites， dis?covered just how difficult it was to book an appointment. “It was like trying to get a World Series ticket，"she said.

She applied strategies that Web insiders are familiar with and added a few of her special skills. “I drink a lot of coffee， and I'm a fast typer，"she said. Soon enough， Zwinggi had secured appointments for both of her parents. “I felt like a rock star，"she said.

Zwinggi decided that helping others would be her way of giving back. On February 10， she logged on to Facebook to let people know that she was assisting with bookings. By March 2， she'd secured appointments for 400 people， a feat that made Nancy conclude， “Zwinggi is a COVID angel."